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Privacy Policy

McGregor Hardware Distribution at McGregor-Hardware.com™

Privacy Policy
December 2012

This privacy policy (the “Policy”) describes the ways we (the owners, operators, and administrators of McGregor-Hardware.com™) collect, store, use and protect your personal information on the McGregor Hardware Distribution website (the “MHD Website”). You accept and agree to be bound by all terms of the Policy when you sign up for or use our products, services or any other features, technologies or functionalities offered by us on the MHD Website (collectively the “MHD Services"). We may amend this Policy from time to time without notice to you. You can review the most current version of the Policy at any time through the MHD Website.

How we collect information about you

When you visit the MHD Website or use the MHD Services, we collect information sent to us by your computer, mobile phone or other access device. This information may include your IP address, device information (including but not limited to identifier, name and type, operating system, location, and mobile network information), and standard web log information, such as your browser type, and the pages you accessed on our website. 
If you open an account or use the MHD Services, we may collect any or all of the following types of information:

* Contact information – your name, company, address, phone, email and other similar information.
* Ordering information – your history of orders placed through the MHD Website.
* Shipping information – names, companies, addresses, phone numbers, emails and other similar information of the locations you ask us to ship products to.

Finally, we may collect additional information from or about you in other ways such as contact with our customer support team or results when you respond to a survey.

How we use cookies

When you access the MHD Website or content or use the MHD Services, we and/or companies we work with, may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to recognize you as an MHD customer, customize the MHD Services and/or content, and measure promotional effectiveness.

We may use both ‘session cookies’ and/or ‘persistent cookies’ when you access the MHD Website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire. 

You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of the MHD Website, or limit its functionality. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies. 

How we protect and store personal information

Throughout this Policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include anonymous or non-descriptive information that has does not identify a specific person. 

We store and process your personal information on our computers in Canada and elsewhere in the world where our service providers are located. We protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable Canadian federal and provincial regulations, or applicable local requirements if in a location outside Canada. We use computer safeguards such as firewalls, we restrict and enforce physical access to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. 

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
* provide the MHD Services and customer support you request;
* resolve disputes, and troubleshoot problems;
* prevent potentially prohibited or illegal activities, and enforce our Terms of Service;
* customize, measure, and improve the MHD Services and the content and layout of our website and applications; and/or
* deliver targeted marketing, service update notices, and promotional offers based on your communication preferences.

How we share personal information with other parties

We may share your personal information with:
* McGregor Thompson Hardware [1][2]which is a related corporation[3] owned in whole or in part by the same individual(s) and/or company(s).
* Law enforcement, government officials, or other third parties when
o we are compelled to do so by a subpoena, court order or similar legal procedure;
o we believe in good faith that the disclosure of personal information is necessary to prevent physical harm.
* Other third parties with your consent or direction to do so.

MHD will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy. 

How you can access or change your personal information

You can review your personal information at any time by logging in to your account and visiting the “My Account” page. If you would like to change the personal information in your account, please make a request via the “Contact Us” page. We do not allow users to edit their own personal information as requested changes must be reviewed against credit applications and accounting records and updated accordingly. If you would like your account to be closed, please make a request via the “Contact Us” page.

How you can contact us about privacy questions

If you have questions or concerns regarding this policy, you should contact us via the MHD “Contact Us” page, or by writing to us at McGregor Hardware Distribution, Attn: Privacy Department, 1137 Keefer St., Vancouver, B.C., V6A 1Z2, Canada

Acceptance

By using the MHD Website and/or any of the MHD Services, you confirm that you have read, understood, and accepted this Policy and all of its terms.